At Adeel Jewellers, we strive to ensure customer satisfaction. Please read our refund policy carefully.

Eligibility for Refund

• Refunds are only applicable for items that are damaged, defective, or incorrect.

• Refund requests must be made within 3 days of receiving the order.

• Items must be unused and returned in their original packaging.

Refund Process

• Once we receive and inspect the returned item, we will notify you of the approval.

• Approved refunds will be processed within 5–7 business days, depending on your payment method.

Non-Refundable Items

• Items damaged due to misuse or mishandling

• Sale or discounted items

• Items returned without original packaging

Shipping Charges

• Shipping charges are non-refundable, unless the item received was damaged or incorrect.

Contact Us

For refund requests or questions, please contact Adeel Jewellers with your order number and clear images of the product.